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This Privacy Policy explains what information sk555 collects when you use our platform, how we use it, and the choices available to you. Access and data handling depend on local law and apply only where eligible under applicable regulations in your region.
When you open an account with sk555, we collect the details you provide during registration — your name, contact information and account credentials. When you make a deposit or withdrawal using Raast, Bank Transfer or JazzCash, we record transaction references as part of your account history. This is standard practice for any wallet-linked platform and lets you review your own transaction records at any time through your account dashboard. We also collect technical data — device type, browser session identifiers and approximate location signals — to keep your account accessible across your phone and desktop without asking you to re-authenticate unnecessarily. This device continuity data is not sold or shared with advertisers. Cookies are used on our site to keep your session active and to remember your language and display preferences. You can adjust cookie settings through your browser at any time; doing so may affect how certain pages load. Our data retention period follows what is required by the applicable rules in your region. If you close your account, we retain only what we are obliged to keep under those rules and nothing more.
Our Privacy Policy covers specific aspects of how your data is handled across account access, transactions and site content. It does not extend to third-party services that operate under their own terms. Review the table below to understand what falls inside and outside this policy's scope.
Login credentials, session tokens and device recognition data are covered by this policy. We use this information only to keep your account secure and accessible across your registered devices.
Payment records for Raast, Bank Transfer and JazzCash deposits or withdrawals are stored in your account wallet history. This data is covered by our policy and visible to you in your dashboard after login.
Your browsing activity within our platform — which game categories you open, how long a session runs — is collected in aggregate form to improve the lobby layout. Individual browsing data is not disclosed to third parties.
External payment providers, game studios such as Bigtime Gaming, CQ9 and Microgaming, and any link you follow away from sk555 operate under their own separate privacy terms. Our policy does not govern those services.
You have practical options when it comes to the data we hold on your account. You can review your registration details and wallet transaction history directly from the account dashboard after login — no need to contact support for a basic records check. If any of your account details are incorrect, the account settings page lets you submit a correction request. For anything that cannot be updated through the dashboard — such as a name discrepancy flagged during verification — our support team handles those requests through the contact channels listed on this page. You can also ask us what data we hold on your account. Send that request through our support contact and we will respond within the timeframe required under the applicable rules for your region. Where local law permits, you may also request deletion of data that we are not obliged to retain. Availability of each option depends on your region and applicable local regulations.
Open your account dashboard after login to see registration details and wallet history. Transaction references for Raast and Bank Transfer entries are listed there with dates and amounts.
Minor corrections — email address, display name — can be submitted through account settings. For identity-linked fields flagged during verification, raise a request with support directly.
Send a written request to our support contact asking what personal data we hold. We will respond within the timeframe required by the rules applicable to your region.
Where local law permits, you may ask us to delete data we are not legally required to keep. Submit the request through the support channel and we will confirm what can be actioned.
If you have a question about how we handle your data, or want to exercise any of the rights described above, use the contact routes below. For account-specific queries — wallet records, correction requests, data questions — have your registered account details ready so we can locate your record quickly.
Send your privacy or data query to our support email address listed in the Help section of your account. Include your registered account name and the nature of your request.
Open the chat icon from your account dashboard for real-time support. Live chat is the fastest route for account-level questions about your wallet history or session data.
The Help section inside your account covers common privacy and data questions with step-by-step guidance. Check there first before raising a support ticket to save time.
We handle account data with a clear purpose: to keep your session running, your wallet records accurate and your account accessible only to you. The points below describe the specific practices we follow.
We keep your account data for as long as your account is active and for whatever period is required by the applicable rules in your region after closure. Data not subject to a retention obligation is deleted on account closure.
Session cookies keep you logged in during a single visit. Preference cookies remember your display settings across visits. You can clear or block cookies through your browser settings; some features may load differently as a result.
Access to your account is controlled by your login credentials. We do not share your password or wallet PIN with any third party. If you suspect unauthorised access, change your password immediately and contact support through the chat channel.
When we update this Privacy Policy, the revised version is published on this page with a note of what changed. Continued use of the platform after a policy update means you have reviewed the new terms. Check this page periodically to stay current.
These are the questions our account holders ask most often about how their data is handled. If your question is not answered here, use the support contact routes listed above.
We collect the details you enter during registration: your name, contact information and login credentials. If you deposit using JazzCash, Raast or Bank Transfer, we also record transaction references. No additional personal data is collected beyond what you provide or what your session generates.
We do not sell your data to advertisers. Payment providers processing your Raast or Bank Transfer transactions receive only the reference data needed to complete those transactions. Game studios like Bigtime Gaming and CQ9 receive no personal account data — they supply game content only.
Log in and open your account dashboard. Your registration details and full wallet transaction history — including JazzCash deposits and Bank Transfer records — are visible there. For a full data disclosure request, contact support in writing and we will respond within the applicable timeframe for your region.
Where local law permits, you can request deletion of data we are not legally required to retain. Submit the request through our support contact with your account details. We will confirm which data can be deleted and which must be kept under the applicable rules.
We use session cookies to keep you logged in during a visit and preference cookies to remember your display settings. You can adjust or block cookies through your browser settings at any time. Some parts of the platform may behave differently if session cookies are blocked.
When your account is closed, we retain only the data required under the applicable rules for your region — typically transaction records for a set period. Any data not subject to a retention obligation is deleted. Contact support after closure if you have a specific question about what was retained.